FAQ
THE MOXY LOWDOWN
EVERYTHING YOU NEED TO KNOW. NOTHING YOU DON’T.
Q: Where is Moxy Times Square located?
A: We’re located just south of Times Square in the heart of Manhattan at 485 7th Avenue, New York, NY 10018 (at 36th Street).
Q: What time is check-in and check-out?
A: Check-in is at 4:00 PM and check-out is at 12:00 PM.
Q: Is there Wi-Fi access at Moxy Times Square?
A: Yes! We offer furiously fast and free Wi-Fi hotel-wide (and of course in all guest rooms).
Q: Is parking available?
A: Self-parking is available just next door at Icon parking garage.p Pricing depends on size of vehicle. Visit website, or call 888-705-7845 , for pricing.
Q: Does Moxy Times Square store luggage?
A: Yes storage is available – just ask our *epic* crew for more details when you check-in.
Q: Does Moxy Times Square serve breakfast?
A: Yes! Whatever you’re craving for breakfast, we’ve got it – à la carte. Bar Moxy (second floor) offers an inviting menu of traditional breakfast items from oatmeal to omelets, The Pickup (next to Bar Moxy) features convenient options for guests on the go, and Egghead (entrance on 7th Ave) serves up a modern spin on the classic New York City breakfast egg sandwich. Egghead is perfect after a night out in the city that never sleeps…
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Bar Moxy Breakfast: 7:00AM-10:30AM; Daily
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The Pickup (Grab & Go): 6:30AM-8PM; Daily
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Egghead: 7AM-2PM; Monday – Friday / 8AM-2PM; Saturday / 8AM-5PM; Sunday
Q: Does Moxy Times Square have a restaurant?
A: We don’t have just one – we’ve got FIVE unique food and beverage options. Egghead: an all-day egg sandwich shop. Legasea, seafood brasserie serving lunch and dinner in a fun, casual atmosphere. For lite bites alongside your cocktails, Magic Hour offers modern takes on state-fair classics, perfect for sharing. For everything else, we’ve got you covered with Bar Moxy & The Pickup serving three meals and grab & go items throughout the day.
Q: Is there room service or a minibar in-room?
A: Nope. The Pickup, is located on the second floor, so you can always grab and go. Other options? Just order in with UberEats. Guests receive $10.00 off their first UberEats order. Simply download the UberEats app and use code: AtTheMoxy.
Q: Does Moxy Times Square have a rooftop?
A: Humblebrag: Magic Hour Rooftop Bar & Lounge is the largest indoor/outdoor hotel bar in New York City. It’s got epic Empire State Building skyline views, rotating carousel seating, oversized topiary gardens, and Foreplay, a mini-golf course. Priority reservations are available to hotel guests. To reserve, email magichour@taogroup.com or call 212-268-0188. Please mention name / room #.
Q: What is Moxy Times Square’s smoking policy?
A: There are no butts about it, Moxy Times Square is a smoke-free environment. Don’t be a rule breaker – smoking in your room will result in a daily $250 fine.
Q: Does Moxy Times Square have a fitness center?
A: Yes! Located one floor below check-in, you can sweat any time of day (or night) at our state-of-the-art fitness center. Need some help? We feature fun and FREE classes on a weekly basis with our #SWEATATMOXY fitness series. Check out the calendar page to find out when the next one is, and to sign up.
Q: Does Moxy Times Square have a business enter?
A: Yes! It’s called INK @MOXY. If you don’t have access to a computer or need to print, visit INK@MOXY for 24-hour complimentary use of 2 desktop computers and a printer. INK@MOXY is located on C level, next to the fitness center.
Q: Can I bring my pet?
A: Yes! Sorry cat lovers, dogs only. There is a $150 fee for one dog, per room, maximum size of 20lbs. So your mastiff is going to have to stay at home. Be sure to check out our House Pet package if you’re thinking of bringing Fido.
Q: Where can I learn about Moxy Times Square’s offers and promotions?
A: We’ve always got something *special* to make booking your upcoming stay even better. Check out our specials page to learn more.
Q: Can I send a package to Moxy Times Square?
A: Packages addressed to the hotel are sent to the local UPS store, at 121 West 36th Street. Guests can pick up packages at UPS during their regular business hours. (Monday – Friday: 8:30AM – 8:00PM and Saturday: 11:00AM – 6:00PM). Package holding prices range from $5 – $130 depending on the size of your package.
Q: What else is going on at Moxy Times Square?
A: Everything! Pick your poison: guest DJ appearances, mixology classes, panel discussions, rooftop fitness classes, and collaborations with local artists. Check our programming calendar near check-in or, visit the calendar page.
Q: Need a little something extra in your room?
A: Look for our “Stash Rooms” located on each floor behind the elevator landing near room 23. Simply swipe your key card for everything from extra towels to shower caps.
Q: What airports are nearby?
A: We are in close proximity to the three major New York/New Jersey airports including John F. Kennedy, LaGuardia, and Newark airports.
Q: How do I get to Moxy Times Square?
A: Planes: Shuttle service and trains to EWR, JFK, and LGA are available from Penn Station, a 5-minute walk from the hotel. Any NYC Yellow Taxi will take you to JFK for a flat rate of $52.00. Trains: The B,D,F,M,N,Q,R, and W lines are located 2 blocks away via Herald Sq34th Street & 6th Ave. Automobiles: To arrange a car service, please contact the front desk – or do it the local way and whistle for a yellow cab over on 7th Ave!
Q: What accessibility features are offered?
A: See below for accessibility features.
Accessible Areas with Accessible Routes from Public Entrance
- Business Center
- Fitness Center
- Meeting Studios
- Public Entrance Alternative
- Registration Desk
- Restaurant(s)/Lounge(s)
Accessible Hotel Features
- Meeting Room(s) with assistive listening devices
- Service animals are welcome
- Elevators
Guest Room Accessibility
- Accessible guest rooms with 32’ wide doorways
- Accessible route from public entrance to accessible guest rooms
- Bathroom grab bars
- Deadbolt locks, lowered
- Doors with lever handles
- Electrical outlets, lowered
- Hearing accessible rooms and/or kits
- No transfer showers available
- Roll-in Shower
- Shower wand, adjustable
- TTY/TTD available
Have more questions? Contact us:
Email: info@moxy-timessquare-dev.claresco.com
Call: 212-967-6699
